Category Archives: Business Process Management

Business Processes: The Stuff That Separates You From The Competition

When you think in terms of your business processes actually “being your business,” it becomes pretty important stuff. Business processes are the systems that run your business. Efficient business processes hire the right people, train employees for productivity, find new … Continue reading

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Successful Branding: Focus on “The Touch Point Experience”

What do you stand for in your customers’ mind? How does a customer or prospect perceive your company when they interact with you? Your brand is determined by exactly what your prospects and customers experience every time they interact with … Continue reading

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Winning Training Procedures For Employees

A well-trained employee does not just happen. Detailed, written training programs are one of the processes that run your company. The training process guarantees that every employee in a given position is trained the same way every time, creating consistency … Continue reading

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Develop the Best Hiring Process to Hire the Best Candidate

It is no surprise when we say your company’s most important asset is a human one. Successful leaders of growth oriented companies know that building a productive, competitive company, requires developing the best hiring processes to search for the right … Continue reading

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Strengthen Your Brand By Shoring Up Your Touch Points

Does your business thrive from strong brand identity within your market place or are your services and products lost in a sea of competition? Many businesses operate under the false impression that marketing is simply advertising to sell products or … Continue reading

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